Frequently Asked Questions
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and Cash on Delivery (COD).
How long will my order take to arrive?
Orders are typically delivered within 4-7 business days across India. See our Shipping Policy for details.
Can I return or exchange a product?
Yes! We offer a 7-day return and exchange window. Details are on our Refund & Return Policy page.
Do you offer Cash on Delivery?
Yes, COD is available on all orders across India.
How do I track my order?
You'll receive a tracking link via email/SMS once your order ships.
How do I contact customer support?
Reach us anytime through our Contact page and we'll get back to you as soon as possible.
Do you have a physical store?
Yes, Vinayak Footwear is based in Bassi, Jaipur, Rajasthan.